Canadiana Connection

Feature Article #1

Choice Hotels International Follow Up

The following is the follow up to this article: Choice Hotels = HUGE Customer Service Fail
I am writing on behalf of the Chief Marketing Officer of Choice Hotels International. He has forwarded your comments to my attention. He has also asked me to review the issues you have raised and respond to you directly.
First, we [...]

Pat Williams | July 27th, 2009 | Continued

Feature Article #2

You Know You Wanna Be Canadian!

This is the best pro-Canadian video I’ve seen since the Molson’s I Am Canadian video! Catchy beat, funny and entertaining! Great job Julia and Andrew!
Canadian Please

Song & video produced by Julia Bentley & Andrew Gunadie
Take some time to listen to more on MySpace! You won’t be disappointed! More great Canadian [...]

Pat Williams | June 30th, 2009 | Continued

Feature Article #3

Choice Hotels = HUGE Customer Service Fail and Recovery

The Disclaimer
I am not a picky customer. I don’t expect service perfection. There are only two times in my entire life I have blacklisted a company because of atrocious customer service.

Being threatened by a Blockbuster collections letter for a $3 late movie fee after a movie was returned within 5 minutes of the deadline. [...]

Pat Williams | June 27th, 2009 | Continued

Feature Article #4

Provincial Park Camping with Dad

Today is Father’s Day and in celebration of all the great things Dads do for their children, I thought I’d share my most memorable times with my father.
Living in Ontario, we spent every summer camping. I have camped in many (if not all!) provincial and national parks in Ontario, Manitoba, Saskatchewan, Alberta and British [...]

Pat Williams | June 21st, 2009 | Continued

Feature Article #5

Becoming an American

“The land of plenty”
“The land of the free”
“The land of opportunity”
As a citizen elsewhere in the world, I wondered “Can the United States be THAT incredible?”
Living in Canada watching high taxes eating away at our income, we thought moving to the USA would be a sound financial investment. So when the opportunity arose to transfer [...]

Pat Williams | June 3rd, 2009 | Continued

About this Site

The idea of this site was born in 1999, when I  was teaching myself how to build web pages as a way to keep my mind stimulated while I waited for a United States work permit.
Earlier that year, my husband’s company had transferred our family to the USA, and we arrived, starry eyed and excited about our new [...]